Privacy Policy and Terms of Service

At Cusp Dentistry, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information, particularly with regard to our communication practices.

1. Information We Collect We collect your mobile number when you provide it to us during appointment scheduling or other interactions with our office. This information is used solely to facilitate communication related to your dental care.

2. How We Use Your Information We use your mobile number to send:

Appointment reminder messages: One message two weeks before your appointment and another two hours before.
Birthday greetings to celebrate your special day.
Notifications if you are overdue for an appointment.

3. Third-Party Disclosure We do not share your mobile number or other personal information with third parties for marketing purposes. However, we utilize a secure communication system called Weave to manage our messaging services. Weave adheres to strict privacy standards to ensure your information is protected.

4. Opt-Out Options You can opt out of receiving messages from us at any time by replying "STOP" to any message. Once you receive your first message, you may also use the Weave system to manage your communication preferences.

5. Data Security We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Updates to the Privacy Policy We may update this Privacy Policy periodically. Changes will be posted on our website, and we encourage you to review it regularly.

If you have any questions or concerns about our Privacy Policy, please contact us at (310) 826-6535.

Welcome to Cusp Dentistry! By providing your mobile number and engaging with our services, you agree to the following terms regarding our communication practices:

1. Types of Messages We Send

Appointment Reminders: We send one message two weeks before your scheduled appointment and another two hours before.
Birthday Greetings: A message on your birthday to celebrate with you.
Overdue Notifications: A message if you have missed scheduling an appointment.

2. Frequency of Messages

Appointment reminders: Maximum of two messages per appointment.
Birthday messages: One message annually.
Overdue notifications: One message if applicable.

3. Message and Data Rates Message and data rates may apply, depending on your mobile carrier and plan. Please check with your provider for details.

4. Opt-Out and Support Options

To unsubscribe from messages, reply "STOP" to any text message.
For assistance or additional information, reply "HELP" or contact us directly at (310) 826-6535.

5. Privacy Policy Your information is protected under our Privacy Policy, which can be found here. By using our services, you agree to the terms outlined in our Privacy Policy.

6. Third-Party System We use Weave, a secure system, to manage our communication. Upon receiving your first message, you can use the Weave system to further customize or opt out of messaging preferences.

7. Changes to the Terms of Service We may update these terms periodically. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

Thank you for choosing Cusp Dentistry. If you have questions about these terms, please contact us at (310) 826-6535.